Hey RoscoLive, we just released version 2.24.0 today! 

New features in this release include:

• Preferred Profiles: Customers can now designate a Fleet Profile as a preferred profile to be sent to a camera during installation instead of the Default Fleet Profile.
• Location History Report – A report of the location history of a vehicle on a calendar day.

Improvements in this release include:

• External auxiliary input sensor names will now be displayed properly in Rosco Live.
• Event duration is now more accurate when viewing event videos.
• Added VIN, License Plate Number, and IMEI columns to Vehicles page.
• Improvements made to live streaming experience.
• Password requirements have been updated.
• Channels will now properly play back in event videos viewed on iOS devices.
• Updated the look and feel of Rosco Live notification emails.

Geotab:

• Preferred Profiles: Customers can now designate a Fleet Profile as a preferred profile to be sent to a camera during installation instead of the Default Fleet Profile.
• Video status now a separate filter from Exception types.
• Column to display DV6 IMEI now on Camera Admin page.

If you have any questions about this release, or if you need any help getting started with RoscoLive, please don’t hesitate to contact us.

Dear Rosco Live Users,

We experienced a temporary server outage on 9/15 that may have delayed your videos from uploading. This was quickly resolved and video uploads resumed after normal operation was restored. Any event videos that attempted to upload during this outage will be uploaded as soon as the camera is available.

We want to assure you that no video loss occurred and everything should now be restored.

We apologize for any inconvenience this may have caused.

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

Hey RoscoLive, we just released version 2.23.1 today! 🎉 

Here's what we've done in this release:

✨ NEW FEATURES

🔧 IMPROVEMENTS & CHANGES

- Vehicle names can now be 50 characters long

- Improved site performance

- Overnight trips that overlap days will now be viewable on both the day it began as well as the day it ended on.

- New password requirements are in place when you create a new password.

- Removed the following:

   - Firmware column on Vehicles page

   - Firmware status indicator from At A Glance menu

   - Firmware report from Reports page

- New map color scheme

- Live trips will now dynamically update while viewing the trip in progress.

- Fixed live stream button not activating when a camera comes online

Don't forget to checkout our knowledgebase for more information!

Knowledgebase

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇 

Dear Rosco Live User,

The Live Stream slow down that was observed last week has now been resolved. We thank you for your patience and understanding in the matter.

Sincerely,

- The Rosco Live Team

Dear Rosco Live User,

It has come to our attention that there is a slow down in live streaming some cameras regardless of network signal strength. The Rosco Team has identified the problem and are working diligently to get it resolved.

We sincerely apologize for any inconvenience this may cause and will update as soon as it is resolved.

💡 NEW FEATURES

🔧 IMPROVEMENTS

Don't forget to checkout our knowledgebase for more information!

Knowledgebase

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇 

Hey RoscoLive, we just released version 2.21.0 today! 🎉 

Here's what we've done in this release:

✨ NEW FEATURES

🔧 IMPROVEMENTS

Don't forget to checkout our knowledgebase for more information!

Knowledgebase

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇 

Dear RoscoLive Partner,

 Here is what we expect to release next Monday, 9/20:

Features:

Automated reports - Users can now schedule their reports to automatically send via email on a daily, weekly, monthly, or custom time window.

NEW DATA POINT! - Speeding - In addition to the custom set Speed Limit (MPH/KPH set by user), the new Speeding will capture driver speeding based on the posted speed, and separated into classes:

• 1-5 over speed limit
• 6-10 over the speed limit
• 11-15 over the speed limit
• >15 over the speed limit
  
  
  • NOTE - All Speed Limit data can be found in the Trip Replay tool. Videos will not upload, instead, speeding will be captured and registered through the amount of time spent speeding across the new speed classes (above). Reports for Speed Limit to follow for next cycle.

Vehicle Cards - Real-time vehicle information that will provide update location, driver (if Driver ID is enabled), speed, and last connection time to confirm device activity. Cards will display on the vehicle list on the homepage.

Driver Management System (DMS) Reports - DMS events are available in Reports, both as template report and fields for custom report.

'What's New?' - RoscoLive will be posting updates to the What's New section in your user menu (top right of page).

The RoscoLive Installer App - Currently only for DV6, our new AI dash camera, all DV6 installations will be performed through the Installer app. The app confirms proper procedure, initializes the camera to RoscoLive, and will send a follow up report to Fleet Managers. 

 What you need to know:

• Installers must enter a key during installation so that the device pairs to the correct fleet. The key can be found in RoscoLive in the User Menu.
• The key can be emailed to your installer/installation company straight from RoscoLive.

Best Regards,

 The RoscoLive Team

Tech Support Email: techsupport@roscovision.com

Business/Product Inquiry Email: averye@roscovision.com

Phone: 718.526.2601