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Did you know that RoscoLive has a knowledge base where you can learn all about RoscoLive and more?
Remember to check back every so often so you don't miss out!
Did you know that RoscoLive has a knowledge base where you can learn all about RoscoLive and more?
Remember to check back every so often so you don't miss out!
Dear RoscoLive users,
For a very brief time this morning, we experienced an outage with the service that allows users to access the webpage through the browser. More specifically, we suffered an interruption with the service that takes the URL "fleet.roscolive.com" and translates that to an address that allows the browser to find the server hosting the website. Please note that this had no effect on any of our other services such as device connectivity or event uploads and your cameras continued to operate and report like normal.
This issue is now resolved and everyone is now able to navigate to the RoscoLive website successfully.
This outage did not affect everyone, the majority may not have noticed anything wrong at all, but we still want to do our due diligence and keep our valued customers up-to-date on any type of potential issues no matter how small.
Thank you for your patience on the matter. If you have any further questions, please reach out to our techsupport team.
Sincerely,
The RoscoLive Team
📧 techsupport@roscovision.com
📞 718.526.2601
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
The live stream service has been restored. We are now taking steps to improve the service and to put in place more safe guards to ensure service outages do not happen.
The team here sincerely thanks you for your patience in the matter and we again apologize for any inconvenience this may have caused.
Sincerely,
The Rosco Live Team
✉ techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live Users,
There is a temporary interruption in the Live Streaming service on Rosco Live. Our team is diligently working to restore this service as fast as possible.
We apologize for any inconvenience this may cause.
Sincerely,
The Rosco Live team
Dear Rosco Live User,
On rare occasion, your camera will not be able to live stream due to poor network signal in the area it is in. This is only temporary as after the vehicle travels to an area with better reception, the live stream will be restored.It has come to our attention that there is a slow down in live streaming some cameras regardless of network signal strength. The Rosco Team has identified the problem and are working diligently to get it resolved.
We sincerely apologize for any inconvenience this may cause and will update as soon as it is resolved.