a year ago

v2.26.0 Is Here!

Hey RoscoLive, we just released version 2.26.0 today! 🎉

Here's what we've done in this release:

✨ NEW FEATURES

Potential Accident Report	Generate a Potential Accident report for an event video from the actions menu.
Quarantine Events Page	A new tab in the Events page where Quarantined events are captured. A quarantined event is one that is uploading more than the normal expected frequency of that type.

👀 UPCOMING FEATURES

These features need a bit more time to bake but they will be ready very soon!

DV6 ADAS Settings (BETA)	ADAS Settings for the DV6
DV6 Obstruction Detection (BETA)	DV6 can now detect potential Channel 2 obstructions and send notification to Rosco Live.

🔧 IMPROVEMENTS

Vehicle Selection for Email Notifications	Users can now select individually what vehicles they would like to receive email notifications for.
View Trip from Events Table	Added a Trip column to the Events table and a link that will take you to the trip where that event occurred.
UI/UX Improvements	Updates and improvements to various UI elements and experience.

Don't forget to checkout our knowledge-base for more information!

Knowledgebase

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇

a year ago

Live Streaming Restored

Dear Rosco Live users,

The live stream service has been restored.

The team here sincerely thanks you for your patience in the matter and we again apologize for any inconvenience this may have caused.

Sincerely,
The Rosco Live Team

✉ techsupport@roscovision.com
☎ 718.526.2601

a year ago

Live Streaming Outage

Dear Rosco Live users,

We're currently experiencing a service outage for live streaming on Rosco Live. Our team is diligently working on resolving the issue to restore service as quickly as possible.

At Rosco, we pride ourselves on providing great service and apologize for any inconvenience this service outage has caused. Though we will update you with more details as we have them, you can check out our Rosco Live notification page for the most up-to-date information.

Sincerely,
The Rosco Live team

📧 techsupport@roscovision.com
☎ 718.526.2601

a year ago

Live Stream is Restored

Dear Rosco Live users,

The live stream service has been restored. We are now taking steps to improve the service and to put in place more safe guards to ensure service outages do not happen.

The team here sincerely thanks you for your patience in the matter and we again apologize for any inconvenience this may have caused.

Sincerely,
The Rosco Live Team

✉ techsupport@roscovision.com
☎ 718.526.2601

a year ago

Live Stream Interruption

Dear Rosco Live Users,

There is a temporary interruption in the Live Streaming service on Rosco Live. Our team is diligently working to restore this service as fast as possible.

We apologize for any inconvenience this may cause.

Sincerely,

The Rosco Live team

a year ago

v2.25.0

Hey RoscoLive, we just released version v2.25.0 today! 🎉

Here's what we've done in this release:

✨ NEW FEATURES

Trip History Snapshots	Periodic snapshots of a vehicle’s trip will now be visible when viewing trip history. After selecting a trip, a drawer will open from the bottom of the screen and snapshots from that trip will be viewable.
Vehicle Idling Notification	A notification for idling is now available in the Settings menu.

🔧 IMPROVEMENTS

Live Video Player Improvements	Many improvements were made to the Live Stream window for a more stable experience.
Videos page is now Events	The Videos page is now renamed to Events page.
Increased Time Windows for Event Viewing	You can now select a larger date window to view events from the options in the date picker on the Events page.
Cameras without a first connection date cannot have changes applied	Cameras must first connect to Rosco Live at least once before any changes can be applied.
Cameras will now have a maximum parking mode duration of 24 hours	Cameras can have at max a 24-hour duration parking mode.
Settings Profile performance improvements	Improvements to applying a Settings Profile to a camera.
Minor fixes and improvements

Don't forget to checkout our knowledgebase for more information!

Knowledgebase

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇

2 years ago

V2.24.0 Release Notes

Hey RoscoLive, we just released version 2.24.0 today!

New features in this release include:

Preferred Profiles: Customers can now designate a Fleet Profile as a preferred profile to be sent to a camera during installation instead of the Default Fleet Profile.
Location History Report – A report of the location history of a vehicle on a calendar day.

Improvements in this release include:

External auxiliary input sensor names will now be displayed properly in Rosco Live.
Event duration is now more accurate when viewing event videos.
Added VIN, License Plate Number, and IMEI columns to Vehicles page.
Improvements made to live streaming experience.
Password requirements have been updated.
Channels will now properly play back in event videos viewed on iOS devices.
Updated the look and feel of Rosco Live notification emails.

Geotab:

Preferred Profiles: Customers can now designate a Fleet Profile as a preferred profile to be sent to a camera during installation instead of the Default Fleet Profile.
Video status now a separate filter from Exception types.
Column to display DV6 IMEI now on Camera Admin page.

If you have any questions about this release, or if you need any help getting started with RoscoLive, please don’t hesitate to contact us.

2 years ago

Temporary Server Outage

Dear Rosco Live Users,

We experienced a temporary server outage on 9/15 that may have delayed your videos from uploading. This was quickly resolved and video uploads resumed after normal operation was restored. Any event videos that attempted to upload during this outage will be uploaded as soon as the camera is available.

We want to assure you that no video loss occurred and everything should now be restored.

We apologize for any inconvenience this may have caused.

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

2 years ago

V2.23.1 Release Notes

Hey RoscoLive, we just released version 2.23.1 today! 🎉

Here's what we've done in this release:

✨ NEW FEATURES

Firmware Auto-Update	Rosco Live will now automatically update camera firmware versions when a new firmware is released.
DV6 Auto-Update During Installation	Upon installation of a DV6 camera, if it is determined that it requires an update, one will be sent when powered on for the first time and connecting to the network. It should be allowed to update before continuing installation.

🔧 IMPROVEMENTS & CHANGES

- Vehicle names can now be 50 characters long

- Improved site performance

- Overnight trips that overlap days will now be viewable on both the day it began as well as the day it ended on.

- New password requirements are in place when you create a new password.

- Removed the following:

- Firmware column on Vehicles page

- Firmware status indicator from At A Glance menu

- Firmware report from Reports page

- New map color scheme

- Live trips will now dynamically update while viewing the trip in progress.

- Fixed live stream button not activating when a camera comes online

Don't forget to checkout our knowledgebase for more information!

Knowledgebase

Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601

We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇

2 years ago

Live Streaming

Dear Rosco Live User,

The Live Stream slow down that was observed last week has now been resolved. We thank you for your patience and understanding in the matter.

Sincerely,

- The Rosco Live Team