Rosco is now offering an UNLIMITED data plan for a modest up-charge per vehicle on monthly billing. This plan removes all restrictions, giving fleets and resellers complete freedom to stream and upload without limits!
Please reach out to your Rosco Sales Representative to discuss the option and receive a quotation.
Sincerely,
The RoscoLive Team
📧 videomatics@roscovision.com
📞 (800)-227-2095
Hey RoscoLive, v2.35.0 is now released! 🎉
Here's what we've done in this release:
✨ NEW FEATURES
Data Monitoring | We've added a feature for better data monitoring across your fleet to help manage data costs and overages. |
🔧 IMPROVEMENTS
Advanced Video Recording Settings  | For fleets that require more specific or precise settings for video recording, we are introducing a new set of options to allow fleets to individually set quality and FPS values in the Video options for Fleet Profiles. |
Don't forget to checkout our knowledge base for more information!
Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601
We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Hey RoscoLive, we just released version v2.34.0 today! 🎉
Here's what we've done in this release:
✨ NEW FEATURES
| Event Feedback (Partner Beta) | Events will now have an option to leave feedback on if there is an issue with the event or you would like submit some feedback about an event directly to RoscoLive! This feature has been released as a Partner-Only Beta, so non-Partner users won't see this feature quite yet, but expect it soon! |
| Timezone Abbreviation Added to camera On-Screen Display | The timezone for which the camera profile is set for is now available to be displayed alongside the timestamp seen in captured video, snapshots, and live streaming from the camera. By default, this is disabled, but it can be enabled with the new setting available in the Setting Profiles menu. |
🔧 IMPROVEMENTS
| Obstruction Event Now Full Event | The Obstruction Detection feature for the DV6 is now a full event type capable of triggering video & snapshot upload to RoscoLive when detected in addition to email notifications for this event sent out to subscribed users. You can find the settings for this event at the bottom of the Event Settings tab when viewing a Settings Profile. |
| Camera Health Page | We're excited to reintroduce the Camera Health page tab on RoscoLive! This tab will report and notify users of potential issues with cameras in their fleet and steps on how to fix those issues. |
| "Quarantine" Added to Event Email Notifications for Quarantined Events | The word "Quarantine" has been added to the subject of event notifications that have been sent to quarantine for better clarity. |
Don't forget to checkout our knowledge base for more information!
Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601
We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇
Dear Rosco Live users,
We thank you again for your patience while we worked to resolve this issue and apologize for any interruptions experienced to your operations caused by this.
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
Please note this does not affect those who already have the Rosco Installer app downloaded to their Android device and it does not affect any Apple / iOS devices.
If you have any questions or need assistance with any installations that this issue affects, please contact RoscoLive technical support for further guidance and assistance for installation of your cameras.
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
If you think you are still experiencing this issue, please do not hesitate to contact our techsupport team.
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Hi Rosco!
We have resolved the visual bug that was affecting the viewing of available video for the custom video request; the available video will now display correctly the dates and times your camera has currently for request. We apologize for any inconvenience this may have caused.
Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601
Let us know what you think by leaving some feedback below! 👇
Dear RoscoLive users,
An issue has been discovered that the Custom Video Request calendar and Details menu is not displaying available video for cameras before the date 09/22. We've investigated the issue thoroughly and are confident this is purely a visual issue with displaying the dates that have available video in the Custom Video Request menu and is not in any way an issue with camera recording or missing video. We can gladly assure you that if a camera was active and recording before these dates, then the video files are still available and can still be requested through the Custom Video Request menu like normal and they will be returned as expected.
The team is working on fixing this issue with highest priority and we appreciate your understanding in the matter.
Sincerely,
The RoscoLive team
📧 techsupport@roscovision.com
☎ 718.526.2601