Dear Rosco Live users,
The live stream service has been restored.
The team here sincerely thanks you for your patience in the matter and we again apologize for any inconvenience this may have caused.
Sincerely,
The Rosco Live Team
✉ techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
Sincerely,
The Rosco Live team
📧 techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live users,
The live stream service has been restored. We are now taking steps to improve the service and to put in place more safe guards to ensure service outages do not happen.
The team here sincerely thanks you for your patience in the matter and we again apologize for any inconvenience this may have caused.
Sincerely,
The Rosco Live Team
✉ techsupport@roscovision.com
☎ 718.526.2601
Dear Rosco Live Users,
There is a temporary interruption in the Live Streaming service on Rosco Live. Our team is diligently working to restore this service as fast as possible.
We apologize for any inconvenience this may cause.
Sincerely,
The Rosco Live team
Hey RoscoLive, we just released version v2.25.0 today! 🎉
Here's what we've done in this release:
✨ NEW FEATURES
| Trip History Snapshots | Periodic snapshots of a vehicle’s trip will now be visible when viewing trip history. After selecting a trip, a drawer will open from the bottom of the screen and snapshots from that trip will be viewable. |
| Vehicle Idling Notification | A notification for idling is now available in the Settings menu. |
🔧 IMPROVEMENTS
| Live Video Player Improvements | Many improvements were made to the Live Stream window for a more stable experience. |
| Videos page is now Events | The Videos page is now renamed to Events page. |
| Increased Time Windows for Event Viewing | You can now select a larger date window to view events from the options in the date picker on the Events page. |
| Cameras without a first connection date cannot have changes applied | Cameras must first connect to Rosco Live at least once before any changes can be applied. |
| Cameras will now have a maximum parking mode duration of 24 hours | Cameras can have at max a 24-hour duration parking mode. |
| Settings Profile performance improvements | Improvements to applying a Settings Profile to a camera. |
| Minor fixes and improvements |
Don't forget to checkout our knowledgebase for more information!
Knowledgebase
Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601
We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇
Hey RoscoLive, we just released version 2.24.0 today!
New features in this release include:
Improvements in this release include:
Geotab:
If you have any questions about this release, or if you need any help getting started with RoscoLive, please don’t hesitate to contact us.
Dear Rosco Live Users,
We experienced a temporary server outage on 9/15 that may have delayed your videos from uploading. This was quickly resolved and video uploads resumed after normal operation was restored. Any event videos that attempted to upload during this outage will be uploaded as soon as the camera is available.
We want to assure you that no video loss occurred and everything should now be restored.
We apologize for any inconvenience this may have caused.
Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601
Hey RoscoLive, we just released version 2.23.1 today! 🎉
Here's what we've done in this release:
✨ NEW FEATURES
| Firmware Auto-Update | Rosco Live will now automatically update camera firmware versions when a new firmware is released. |
| DV6 Auto-Update During Installation | Upon installation of a DV6 camera, if it is determined that it requires an update, one will be sent when powered on for the first time and connecting to the network. It should be allowed to update before continuing installation. |
🔧 IMPROVEMENTS & CHANGES
- Vehicle names can now be 50 characters long
- Improved site performance
- Overnight trips that overlap days will now be viewable on both the day it began as well as the day it ended on.
- New password requirements are in place when you create a new password.
- Removed the following:
- Firmware column on Vehicles page
- Firmware status indicator from At A Glance menu
- Firmware report from Reports page
- New map color scheme
- Live trips will now dynamically update while viewing the trip in progress.
- Fixed live stream button not activating when a camera comes online
Don't forget to checkout our knowledgebase for more information!
Knowledgebase
Sincerely,
The RoscoLive Team
✉ techsupport@roscovision.com
☎ 718.526.2601
We hope you enjoy these improvements! Let us know what you think by leaving some feedback below! 👇
Dear Rosco Live User,
The Live Stream slow down that was observed last week has now been resolved. We thank you for your patience and understanding in the matter.
Sincerely,
- The Rosco Live Team
Dear Rosco Live User,
On rare occasion, your camera will not be able to live stream due to poor network signal in the area it is in. This is only temporary as after the vehicle travels to an area with better reception, the live stream will be restored.It has come to our attention that there is a slow down in live streaming some cameras regardless of network signal strength. The Rosco Team has identified the problem and are working diligently to get it resolved.
We sincerely apologize for any inconvenience this may cause and will update as soon as it is resolved.